Michael Chalberg Creating Customers in the KORONA Studio To create customers, start by navigating to Sales > Customers. On the Customers screen, there will be an overall count of customers you have created. Click on +New. You will be taken to the Create Customer page. Here, you are required to, at minimum, enter the customer’s last name and select … Read More
Creating Customer Order Customer Orders can be created from the back office by navigating to Inventory > Customer Orders and clicking +New. The Create Customer Order screen should launch. You will need to choose the Customer from the drop-down menu. If your customer name does not appear there, please see our Customers manual page. Next, select your … Read More
This guide will walk you through setting up your KORONA POS terminal. Please follow this guide closely to avoid damaging the equipment or peripheral malfunction. 5) Connect the Cash Drawer to the Printer Locate the phone type jack on the printer and plug the cash drawer into that port. *Note: Location of the port may … Read More
The Account Transactions Report allows retailers to keep track of any account transactions against the Accounts you have created. This can be useful for non-revenue totals such as Lotto or Cash deposits. Viewing Account Transactions in KORONA POS You can access the Account Transactions report by navigating to Evaluations > Account Transactions. If it does … Read More
Price rules are one way to apply price changes without using separate price groups or promotions. This is great if you want to offer your staff a discount on everything in the store. However, we recommend using our promotions feature to create and manage specials and discounts. For more information on promotions, please visit our … Read More
A method of invoicing is needed to collect payments when taking and fulfilling customer orders. With the KORONA Invoicing package, users can generate invoices manually, from offers, delivery notes, customer orders, and rentals. The menu for your invoices can be accessed by navigating to Invoicing > Invoices. Once you are on that screen, any paid invoices … Read More
The Cashier Commission Report is a great way to view the overall commissions of your employees for any given time period. Note For this report to reflect properly, the cashier must have Commission settlement enabled and a revenue allocation account assigned to them. They also need to have their revenue share percentage set up in … Read More
“Cloud Update” “The update will be performed Sat 04/07/2018 11:00 PM PDT“ While the cloud update is being performed the back office might not be accessible for up to 2 hours. On this page: Customer Orders – Bulk Print Customer orders can now be printed in bulk. Simply select multiple orders and press the PDF … Read More
“Cloud Update” “The update will be performed Sat 02/24/2018 11:00 PM PDT“ While the cloud update is being performed the back office might not be accessible for up to 2 hours. Korona Cloud – User Interface Redesign You will notice that your Korona Cloud back office has a completely new look. Don’t worry, all of … Read More
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