Is my Credit Card Terminal Connected to the Network

Testing on a PAX S300 1) Press the Menu option (If this fails, hold the blue “FUNC” button and press the 1 key) on the PAX unit’s screen. (The Default Password is today’s date in MMDDYYYY format. If this is not the correct password ask your provider.) 2) Press the on-screen Down Arrow from the main menu … Read More

POS Profiles

The POS profiles control how a certain point of sale device will function and connects other devices to it. To access the POS profiles please navigate to Settings > POS Profile. The Number field will auto-generate, fill in the Name field.  POS-Settings Cent Input: Automatically inputs cent amounts so no mistakes are made in prices. Require … Read More

Customers

Creating Customers (Back Office)  To create customers, start by navigating to Sales > Customers. On the Customers screen, there will be an overall count of customers you have created. Click on +New. You will be taken to the Create Customer page. Here you are required to, at minimum, enter the customer’s last name and select a Customer … Read More

Inventory

Creating Inventory Navigate to Inventory > Inventories. There are three mandatory fields on this screen: the Description (the name), the Organizational Unit, and the Inventory Type, which must be entered for each inventory. Furthermore, you can specify a category of products. Your options are All Products, All Active Products, and All Deactivated Products. Also, you may specify … Read More

Contact Support

“Download the Windows remote support tool.” “Remote Support” If you are having issues opening Korona in order to activate remote support, or you need support in the cloud download and run this small file. Contact support with the ID and Password and we will be able to help you. Our support team has you covered if … Read More