Frequently Asked Questions
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How can I change my email and reset my password?
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Payment Processor Support Contact
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Why Are My PDF Labels Printing Blurry When Using Firefox?
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Discounts or Promotions not working
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Deactivated Vs Delisted
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Finding Products Without Suppliers
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Text disappearing after saving
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Is my Credit Card Terminal Connected to the Network
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Why is my Stock Order Missing After Using the Order Portal?
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How do I set my Inventory Count to Zero?
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Manually batching Credit Terminal Devices
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Receipt is not displaying properly on Point of Sale
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Why is my Inventory Count wrong?
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Can the terminal also be used without connection to the cloud?
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PAX Communication Error
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The Order Total Cannot be Exceeded When Using Payment Type: “xxxx”
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How Does the POS Calculate Sales Tax?
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Why is the displayed discount is different than what was entered?
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Printing is deactivated but the POS still prints receipts.
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What does the green or yellow icon mean?
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Do internal orders affect the last purchase price?
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Is it possible to exclude products from price rules or promotions?
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How long will my data be stored in the cloud?
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How does the profit get calculated?
