Need additional troubleshooting?
Talk with the KORONA POS support team.
If you do not have access to the KORONA Studio back office you can also contact email@example.com via email. Please make sure to describe your problem in detail and also mention your login email address. Please do not include your password. Our team will never ask you for your password!
Our support team can also remotely access your terminal if you’d like them to do so. This often makes for a more seamless support experience. It’s completely secure and any access must be granted by the account owner through the terminal.
General support is available Monday through Friday from 8AM to 6 PM PT.
Emergency support is available 24/7/365 for anything that prevents clients from making sales or conducting normal business operations.