General

Dealing with Charge Backs

The major credit card companies (MasterCard, Visa, American Express, and Discover) no longer require signature for purchases, thus a signature ...

Windows Troubleshooting

KORONA POS only works with Windows 10 and above. Printers Things to check when troubleshooting a printer: If no, double-check ...

Transfer Items Between Receipts/Orders

This function allows cashiers to transfer items between parked receipts within KORONA POS. Configuration: To utilize this functionality you will ...

Vouchers

Vouchers is an additional package that can be added to your Korona CLOUD account. Vouchers work similar to how most ...

KORONA Release Notes December 2023

Cloud Update While the cloud update is being performed the back office might not be accessible for up to 5 hours. ...

BlockChyp Set Up Guide

Cash Discounting Please first ensure your BlockChyp account is set up for Cash Discounting. You will first want to navigate ...

Fixing Costs

Sometimes you notice that your costs are off from what is currently indicated in Korona. Say your last purchase price ...

Windows Printer Drivers and Setup

When you receive a receipt printer from KORONA POS, you should first check the model. This will be visible on ...

Set Prices: Price Updater

Korona has introduced a new price update tool to the Set Prices feature that allows for the prices of products ...

Loyalty Card Report

The Loyalty Card report summarizes all loyalty card interactions within a certain time frame. For help setting up a program ...
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