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Category General

10
Apr

Multiple Payment Type Tracking

You can track individual types of credit card types. This is helpful if you'd like to see all your card types in order to get a better sense of what your processing rates are for each.   Note: This is supported through Genius and Pax devices only. Genius Setup/Pax Setup First, you will need to ...
24
Mar

WooCommerce Integration Guide

Linking Accounts Note: There are an infinite number of plugins for WooCommerce, Korona cannot guarantee that our plugin works well with every other plugin, you may have to test, configure, and reconfigure on your own to get it to work with additional plugins. You can perform 10,000 API calls per API user per day. However, ...
20
Mar

Handheld Inventory Scanner App

The inventory app allows you to process stock receipts, count inventory or scan for product information with our handheld inventory scanner. Logging Into The App First, you will need to initiate and load the app. You will be prompted with a login screen. Now login using your employee assigned login code, then you choose your ...
23
Aug

E-Signatures

Selecting this option and activating it for the point of sale requires the customer to enter a signature on the customer display before processing a transaction.  E-Signatures To enable, navigate to Settings > POS Profiles, and under the field POS Settings there is a Capture Digital Signature option. Select the option and Save. Now we will ...
23
Aug

Digital Receipts

Selecting this option gives the customer the ability to receive a receipt via email. The customer simply scans a QR code and is redirected to enter in their email. Digital Receipts  Start by navigating to Settings > POS Profile. There is a field called Receipt with multiple options to choose from. Click on Digital Receipt and ...
2
Aug

Why Are My PDF Labels Printing Blurry When Using Firefox?

Firefox has an issue that causes reduced resolution for PDF labels. A setting within Firefox can resolve this issue. Navigate to the print settings in Firefox, go to Image Quality and change it from 600dpi to HQ1200dpi. This will update the resolution and quality of your PDF label.
16
Jul

Discounts or Promotions not working

Promotions Not Working One of the first places to look if your promotions are not triggering as expected is in your product setup. Navigate to Inventory > Products and check to make sure each product under the additional information box has Is Discountable checked and saved. If this box is not checked the product will ...
16
Jul

Adding A Supplier To Products

Adding a Supplier to Products Navigate to Inventory > Products. From there select the product you would like to add a supplier to. Under Suppliers, located towards the bottom of the product screen click the Add button. You will need to fill in a few pieces of information. First, Select the supplier you wish to ...
1
Jul

Deactivated Vs Delisted

The difference between Deactivated and Delist. A Deactivated product removes it from being sold. Whereas, a Delisted product will not recommend a reorder of the product but can still be sold. Example You may Deactivate a product that you no longer want to sell in your store. You may Delist your product if it was a seasonal ...
1
Jul

Finding Products Without Suppliers

To find products without suppliers you can create a store order under Inventory > Store Orders and click +New. Then change the source from Product to Assortment, and from there you can select general assortment, which will add all the products to your store order. After you have clicked Save then export to excel, the ...
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