General

Cashier Verification Questions

You can find our verification options by going to Settings > Verification Requirements. Here, you can define a cashier query ...

PAX: Static IP on Ethernet

How to setup a static IP address on your Android PAX device. Open settings Type in the default PAX password ...

PAX: Static IP on WIFI

How to set a static IP address on your android PAX device, while on WIFI. Open Settings Enter PAX default ...

Payment Processor Support Contact

Here is contact information for some of the most commonly used payment processors. *Note: Some of these processors may only ...

Why Are My PDF Labels Printing Blurry When Using Firefox?

Firefox has an issue that causes reduced resolution for PDF labels. A setting within Firefox can resolve this issue. Navigate ...

Adding A Supplier To Products

Navigate to Inventory > Products. From there, select the product you would like to add a supplier to. Under Suppliers, ...

Deactivated Vs Delisted

Here’s the difference between Deactivated and Delisted: A Deactivated product removes it from being sold. A Delisted product can still ...

Finding Products Without Suppliers

To find products without suppliers you can create a store order under Inventory > Store Orders and click +New. Then ...

Why is text disappearing after saving?

If you attempt to save information within a text field (coupon text, receipt header, receipt footer, etc.) and it disappears ...

Z-Count Validation Widget

Using this widget allows for a quick view and adjustment of any defective z-counts straight from the dashboard. The z-count ...