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Category General

23
Aug

Digital Receipts

Selecting this option gives the customer the ability to receive a receipt via email. The customer simply scans a QR code and is redirected to enter in their email. Digital Receipts  Start by navigating to Settings>POS Profile. There is a field called POS Settings with multiple options to choose from. Click on Digital Receipt and then save. Note: Whenever ...
2
Aug

Why Are My PDF Labels Printing Blurry When Using Firefox?

Firefox has an issue that causes reduced resolution for PDF labels. A setting within firefox can resolve this issue. Navigate to the print settings in firefox to Image Quality and change it from 600dpi to HQ1200dpi. This will update the resolution and quality of your PDF label.
16
Jul

Discounts or Promotions not working

Promotions Not Working One of the first places to look if your promotions are not triggering as expected is within your product setup. Navigate to Inventory>Products and check to make sure each product under the additional information box has Is Discountable checked and saved. If this box is not checked the product will not qualify ...
16
Jul

Adding A Supplier To Products

Adding a Supplier to Products Navigate to Inventory>Products and from there select the product you would like to add a supplier to. Under Suppliers located towards the bottom of the product screen click the add button. You will need to fill in a few pieces of information. First, Select the supplier you wish to add and ...
1
Jul

Deactivated Vs Delisted

The difference between Deactivated and Delist. A Deactivated product removes it from being sold. Whereas, a Delisted product will not recommend a reorder of the product but can still be sold. Example You may Deactivate a product that you no longer want to sell in your store. You may Delist your product if it was a seasonal ...
1
Jul

Finding Products Without Suppliers

To find products without suppliers you can create a store order under Inventory>Store Orders and click +New. Then, change the source from Product to Assortment and from there you can select general assortment which will add all the products to your store order. After you have clicked save then export to excel. the store order ...
28
Jun

Payment Methods – Limit to Tag

Payment methods can now be restricted for use on only products with a certain tag. This can be useful when trying to sell to a customer who is using EBT but may be trying to purchase restricted products. Limit to Tag Begin navigating to the payment methods menu by going to Settings > Payment Methods ...
26
Jun

Text disappearing after saving

If you attempt to save information within a text field (coupon text, receipt header, receipt footer, etc.) and it disappears afterwords please check your browser extensions. There is a known issue with the popular extension Grammarly. Please disable it for koronacloud.com.
5
Feb

Pack to Single Item Conversion at POS

Sometimes it's necessary to change an item type at POS where a product is sold as a pack and as an individual. Product Code Quantities (Same Barcodes) First, select the product you would like to sell different quantities for and click Edit. On the following screen scroll down and locate the product code tab. Select ...
23
Oct

Ordering and Receiving

This is a beginners step by step guide to creating and receiving orders (First Time Users). For a more detailed page, please visit our Stock Orders and stock Receipts manual page. Store orders If a product is being ordered frequently, creating a store order template will help facilitate the process. To create the store order ...
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