General

Manually Batching Credit Terminal Devices

You may want to manually batch your PAX S300 for various reasons. Typically, the devices are set to batch automatically ...

Why is the receipt not displaying properly on point of sale screen?

If you load KORONA POS on a tablet, the receipts prices may be cut off from the preview. This is ...

PAX Communication Error

If the PAX has been working previously, try performing the following steps before changing any settings: A PAX Communication Error ...

Production Types “Print & Activate Tickets”

The Print & Activate Ticket production type is ideal for when you are selling your tickets to your customers. They ...

Creating a Ticket / Ticket Definition

Ticket definitions are what make any ticket valid. With KORONA, you have a wide variety of parameters from which you ...

Creating and Assigning Price Groups

Korona allows you to create and assign price groups. This is great for having separate prices for different customers as ...

Creating Promotions

Go to the promotions page by navigating to the Promotions module on the left side, then select “Couponing Promotions.” Here, you ...

Dashboard Widgets show “Permission Denied”

Widget Permission  If you don’t see the widgets on the front page of the cloud, the permissions are missing, and ...

Commodity Group and Hierarchical Report

The Commodity Group Report gives you an overview of which of your commodity groups are involved in your sales. Commodity Group ...

Why is the displayed discount is different than what was entered?

Why is the discount shown on the receipt different from the actual entered value? The deviation, which is usually no ...