Here are some of the most commonly used payment processor contact information.Note: Some of these processors may only have phone support available TSYS Information Email: customersupport@tsys.com General SalesPhone: 888.845.9457 Support for PAX, TransIT Pass and ISV SoftwarePhone: 855.882.0507 First Data Merchant Support for Small Businesses Phone: 877.810.9315 Priority/Bold Support Phone: 800.935.9561 Heartland Support Payment Processing24/7 … Read More
For usage in configuring Credit/Debit terminals through the Econduit payment Gateway service. Setting up Econduit Payment Terminals Start by navigating to Settings > POS Profile. From there scroll down until you see the + Add Device option. The device type is going to be Credit Terminal, and the device is going to be Econduit Credit Terminal. … Read More
You can track individual types of credit card types. This is helpful if you’d like to see all your card types in order to get a better sense of what your processing rates are for each. Note: This is supported through Genius and Pax devices only. Genius Setup/Pax Setup First, you will need to make … Read More
Taking Credit Card Payments on PAX Machine Manually There are a few key elements needed when manually taking payments on a PAX machine. The needed information is card number, expiration date, and CVV or CSC (3digits on the back, although sometimes it is a 4 digit number on the front). The card number is mandatory. However, you may … Read More
When taking and fulfilling customer orders, a method of invoicing is needed to collect payments. With the Korona Invoicing package, users have the ability to generate invoices manually, as well as from offers, delivery notes, customer orders and rentals The menu for your invoices can be accessed by navigating to Invoicing > Invoices. Once you are on that screen, any … Read More
You may want to manually batch your PAX S300 for a variety of reasons. Typically the devices are set to automatically batch at a certain time. These procedures can help you if you need to perform one outside of those normal circumstances. Batching your PAX S300 Access your PAX Device’s administration menu by pressing Func … Read More
Gift cards are a great way to not only increase revenue through sales but to increase your customer base as well. Korona features it’s own fully featured gift card system that is not only easy to set up but easy to use. This page will guide you through setting up the gift card system. This … Read More
Various types of businesses might want to be able to run a credit card tab for your customers as well as accept tips after the check has been closed. This is especially true if you are running a bar or a restaurant. If you want your customers to be able to apply tips using their … Read More
If the PAX has been working previously try performing the following steps before changing any settings: A PAX Communication Error occurs when the terminal is unable to send payment data to the PAX Device for processing. One of the main reasons for this error is that PAX IP Address has not been set in the … Read More
Payment methods are the various ways customers pay for their products or services. The common methods are cash, check, credit or debit cards. Creating Payment Method Korona allows you to set up multiple payment methods as needed. It also offers the ability to customize the payment methods for your business needs. To access your payment … Read More
© 2023 COMBASE USA. All Rights Reserved.