Michael Chalberg If the PAX has been working previously, try performing the following steps before changing any settings: A PAX Communication Error occurs when the terminal cannot send payment data to the PAX Device for processing. One of the main reasons for this error is that the PAX IP Address has not been set in the POS … Read More
The Print & Activate Ticket production type is ideal for when you are selling your tickets to your customers. They can be printed and activated from the point of sale terminal. Keep in mind this has nothing to do with kitchen tickets. For that, you should use the production type “print” without the ticket activation. … Read More
Payment methods are the various ways customers pay for their products or services. The common methods are cash, check, credit or debit cards. Creating a Payment Method KORONA POS allows you to set up multiple payment methods as needed and customize them for your business needs. To access your payment methods, you must go to … Read More
Selecting products by using tags is excellent for businesses that want to create products with modifiers or for building gift baskets/custom kits to sell. They can also be used for setting up combos with various choices. For example, you can have a sandwich combo with chips and a drink. *Note: Before setting up sub-products for … Read More
Product Code Recommendations are what is generated by the cloud after entering a number that isn’t recognized from the point of sale terminal. This is great when you scan a product, and its code is not in the system. It’s also great for when you have a product that has had its UPC code changed. … Read More
Using product tags is an excellent way to create buttons quickly and efficiently. First, you must ensure that your products and product tags have already been created. To create products, please see the Creating Products manual page. To create the necessary tags, please visit our Creating Product Tag manual pages. Navigate to the button layout … Read More
Store Orders allow you to create an order request directly from the point of sale or the back office. When placing a store order, you can just focus on what you need. You do not need to worry about where the items come from, as the system will automatically account for suppliers. *Note: This is not to … Read More
“Release Webinar” Join our release webinar. “Merge Items for Collective Invoices” Collective invoices can now merge items. In this case, products will only appear once on the invoice which makes invoices shorter and easier to read. “Send Invoices” “Assign Button Layout” It is now possible to quickly assign a new button layout to a button. … Read More
Accounts are often used in KORONA to track non-revenue transactions. These can be cash drops, cash deposits, gift card sales, and lottery. Setting up an Account in KORONA To set up an account, go to Settings > Accounts. Once you are at that screen, click the +New button at the top. You will then be … Read More
Creating Entry Gates With KORONA POS, you can utilize Entry Gates for your museum or amusement park to limit ticket validation or track entry to specific attractions. To create an Entry Gate, you can navigate to Ticketing > Entry Gates. This will take you to the gate overview screen, where you can create and edit … Read More
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