Item Returns

Accepting a Return KORONA POS offers multiple ways to handle returns, depending on the situation: *Note: If the customer does not have a receipt and/or does not remember exactly what was ordered, then the Receipt Archive button function can be used to search for the receipt. To learn more, please visit our Receipt Archive manual … Read More

Receipt Journal

The Receipt Journal Report shows all receipts for a selected POS for a given time frame. Unlike the Sales>Receipts, which also show a list of all receipts, the receipt journal includes line item details for all receipts on a single report. The Receipt Journal report is found under the Evaluations tab. If you cannot locate it there, you must Edit Menu … Read More

Average Receipt Net Revenue

The Average Receipt Net Revenue Report shows the average revenue per receipt for each hour in a given time frame. The statistic can also be filtered by organizational unit. The Average Receipt Net Revenue Report can be found in the Evaluations tab. If you cannot locate it there, you must Edit Menu Entries. You may Filter this report by Org. Unit, … Read More

Customers per Day of Week

Customers per Day of Week provides quick insight into how many receipts were finalized for each day of the week in a given time frame. The report is based on completed receipts and assumes one receipt is representative of one customer. The Customers per Day of Week Report is found in the Evaluations tab. If you … Read More

Balance POS

The Balance POS function is an end of shift function that helps the cashier match the totals between what is in the cash drawer and the expected cash. This is a blind count, meaning the cashier does not see the expected amount and must enter in exactly what they counted. First, navigate to Settings > Button … Read More

Product / Customer

The Product/Customer Report shows which products are sold in what quantities. Products that have, on average, been purchased most per customer will be displayed on top. Products that have been purchased only once per customer will be furthest down on the list. In addition, the report shows the percentage of receipts that contain at least one … Read More

Product Report

The Product Report provides many details regarding the sales data for one particular product.   The Product Report is found in the Evaluations tab. If you cannot locate it there, you must Edit Menu Entries. The report outlines general product revenue data and includes additional sections. When selecting one of the sections listed, an additional drop-down menu … Read More