Michael Chalberg Promotions Not Working One of the first places to look if your promotions are not triggering as expected is in your product setup. Navigate to Inventory > Products and check to ensure each product under the additional information box has Is Discountable checked and saved. If this box is not checked, the product will not … Read More
Navigate to Inventory > Products. From there, select the product you would like to add a supplier to. Under Suppliers, located towards the bottom of the product screen, click the Add button. You will need to fill in a few pieces of information. First, select the supplier you wish to add and enter an order … Read More
“Cloud Update” “The update will be performed Wed, 7/18/2019 01:00 AM PDT“ While the cloud update is being performed the back office might not be accessible for up to 2 hours. This update will take place during the early morning hours after midnight Sunday on Monday. Data Exchange Imports – Prices Previously there was only … Read More
Here’s the difference between Deactivated and Delisted: A Deactivated product removes it from being sold. A Delisted product can still be sold but will not be recommended for reorder. Example Deactivate You can deactivate products by going to Inventory > Products and selecting any product. Under the Additional Information tab, you will see a list of options. … Read More
To find products without suppliers you can create a store order under Inventory > Store Orders and click +New. Then change the source from Product to Assortment, and from there you can select general assortment, which will add all the products to your store order. After you have clicked Save then export to Excel, the … Read More
Payment Methods can be restricted only to products with a certain tag. This can be useful when trying to sell to a customer who is using EBT but may be trying to purchase restricted products. Limit to Tag Begin navigating to the Payment Methods menu by going to Settings > Payment Methods. Select or create … Read More
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“Cloud Update” The update will be performed Mon, 3/25/2019 01:00 AM PDT“ While the cloud update is being performed the back office might not be accessible for up to 2 hours. This update will take place during the early morning hours after midnight Sunday on Monday. Bonus Points – Redemption Redemption of the bonus points … Read More
“Cloud Update” “The update will be performed Mon, 11/05/2018 01:00 AM PDT“ While the cloud update is being performed the back office might not be accessible for up to 2 hours. This update will take place during the early morning hours after midnight Sunday on Monday. Payment Transactions Report – New Filter A new filter … Read More
This is a beginner step-by-step guide to creating and receiving orders. For a more detailed page, please visit our Stock Orders and Stock Receipts manual page. Store orders If a product is being ordered frequently, creating a store order template will help facilitate the process. To create the store order from the back office, navigate … Read More
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