Michael Chalberg
KORONA POS Release Notes July 2020
Cloud Update The update will be performed Mon, 6/13/2020 01:00 AM PDT While the cloud update is being performed the back office might not be accessible for up to 2 hours. This update will take place during the early morning hours after midnight Sunday on Monday. Payment Method Categories For the Payment Method Sales report, … Read More
Container Mode
Container Mode allows the POS to default to a product container instead of an individual product when selected.This is a great feature for selling products that have the same bar code. Getting Started First, you will need to create a product that will serve as the Container. Specify in the name whether this is a … Read More
Tips/Tipping Guide
Tipping can be set up in two different ways depending on preference. The first is by having a prompt on the credit card terminal asking customers if they would like to tip. The second is to have a set up in KORONA with an account for your tips for dollar amount suggestions or percentages. On … Read More
How can I change my email and reset my password?
Resetting your password and changing your email in KORONA POS is super simple. Password Reset If you forgot your password or need to reset it: To change the temporary password: Change Your Email
Data Imports (Minimum Import Requirements)
Importing product information and data is easy with KORONA’s built-in File Importer. This page will go over all the minimum requirements to import certain information into KORONA POS. If you want to learn more about importing and what each category means, please visit our Data Exchange (Custom Data Imports) Page. Note: Recommended file types for … Read More
PartnerTech A5 Setup Guide
Setting up your PartnerTech POS Terminal
Payment Processor Support Contact
Here is contact information for some of the most commonly used payment processors. *Note: Some of these processors may only have phone support available Email: customersupport@tsys.com General SalesPhone: 888.845.9457 Support for PAX, TransIT Pass, and ISV SoftwarePhone: 855.882.0507 Merchant Support for Small BusinessesPhone: 877.810.9315 Merchant SupportPhone: 800.935.9561 24/7 Customer Support888.963.3600 Merchant SupportPhone: 888.249.3220 Activations Customer … Read More
Entry Report
The Entry Report can be used to view which types of tickets have been redeemed or activated. This is only available with the KORONA.Entry package. The data for this report is generated from products sold with attached Ticket Definitions and sold ticket products being validated at an entry gate. Setting up Entry Report Parameters The … Read More
Econduit Configuration
The Econduit Configuration is for configuring Credit/Debit terminals through the Econduit payment gateway service. Setting up Econduit Payment Terminals Start by navigating to Settings > POS Profile. From there, scroll down until you see the + Add Device option. The device type is Credit Terminal, and the device name is Econduit Credit Terminal. Here is a … Read More
