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Archives

9
Nov

Korona .Events

Korona.Events is an additional application that can be linked to your Korona.Cloud account and your Korona POS KORONA EVENTS is still under development at this time. As new features become available this page will be updated. At this time some features that you see in the backend of KORONA EVENTS are not fully functional yet. ...
1
Aug

Cashier Start Up

Getting Started Cashiers will first be confronted with the login screen. If you have a password after entering your login and hitting 'Login' enter your password and then hit 'Login' again. Workflow Ringing Items Your general screen will look somewhat like this to the right. You can ring in items by pressing buttons for products ...
20
May

Korona.Integration

Korona.Integration is an add-on tool that can be linked to your Korona.Cloud account to help you do a variety of tasks with data from Korona. This page is still a work in progress, for any questions please email us at support@koronapos.com Getting Started  Korona.Integration allows you to set up your own data to export and ...
7
Jul

Container Mode

Container Mode allows the POS to default to a product container instead of an individual product when selected. This is a great feature for selling products with the same bar code. Getting Started  First, we will need to create a product that will be our Container. Specify whether this is a 4 pack, 6 pack, ...
16
Jul

Discounts or Promotions not working

Promotions Not Working One of the first places to look if your promotions are not triggering as expected is in your product setup. Navigate to Inventory > Products and check to make sure each product under the additional information box has Is Discountable checked and saved. If this box is not checked the product will ...
16
Jul

Adding A Supplier To Products

Adding a Supplier to Products Navigate to Inventory > Products. From there select the product you would like to add a supplier to. Under Suppliers, located towards the bottom of the product screen click the Add button. You will need to fill in a few pieces of information. First, Select the supplier you wish to ...
1
Jul

Deactivated Vs Delisted

The difference between Deactivated and Delist. A Deactivated product removes it from being sold. Whereas, a Delisted product will not recommend a reorder of the product but can still be sold. Example You may Deactivate a product that you no longer want to sell in your store. You may Delist your product if it was a seasonal ...
1
Jul

Finding Products Without Suppliers

To find products without suppliers you can create a store order under Inventory > Store Orders and click +New. Then change the source from Product to Assortment, and from there you can select general assortment, which will add all the products to your store order. After you have clicked Save then export to excel, the ...
26
Jun

Text disappearing after saving

If you attempt to save information within a text field (coupon text, receipt header, receipt footer, etc.) and it disappears afterwords please check your browser extensions. There is a known issue with the popular extension Grammarly. Please disable it for koronacloud.com.
3
Jan

Receipt is not displaying properly on Point of Sale

If you load Korona on a tablet, the receipts prices may be cut off from the preview. This is because the display size of the fonts being set too high. To fix this, you will need to access your font size settings and decrease the size of your fonts. The following guide will take you ...
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