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Archives

1
Jul

Finding Products Without Suppliers

To find products without suppliers you can create a store order under Inventory > Store Orders and click +New. Then change the source from Product to Assortment, and from there you can select general assortment, which will add all the products to your store order. After you have clicked Save then export to excel, the ...
26
Jun

Text disappearing after saving

If you attempt to save information within a text field (coupon text, receipt header, receipt footer, etc.) and it disappears afterwords please check your browser extensions. There is a known issue with the popular extension Grammarly. Please disable it for koronacloud.com.
3
Jan

Receipt is not displaying properly on Point of Sale

If you load Korona on a tablet, the receipts prices may be cut off from the preview. This is because the display size of the fonts being set too high. To fix this, you will need to access your font size settings and decrease the size of your fonts. The following guide will take you ...
11
Sep

The Order Total Cannot be Exceeded When Using Payment Type: “xxxx”

This message displays when the cashier is trying to process a transaction using more than amount total displayed on the point of sale terminal using the selected payment method. To stop this popup, you will need to allow that payment method to process more than the total. Go to the payment methods screen by navigating ...
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