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Archives

31
Aug

Why are my order recommendations not working?

Here are some things you should check if your order recommendations are not working. Is my assortment assigned to the Organizational Unit? Order recommendations only include assortments that are set as available for the warehouse. You can check this by going to Settings>Organizational Units. there is a field there called Assortments that you can edit or add. Is ...
16
Jul

Discounts or Promotions not working

Promotions Not Working One of the first places to look if your promotions are not triggering as expected is within your product setup. Navigate to Inventory>Products and check to make sure each product under the additional information box has Is Discountable checked and saved. If this box is not checked the product will not qualify ...