Michael Chalberg You can track individual credit card types. This is helpful if you’d like to see all your card types to get a better sense of their processing rates. Important Note This is supported only through Genius and PAX devices. Genius Setup/Pax Setup First, you will need to make sure your credit terminal is set up in your POS profile. … Read More
Important Note Please be advised, WooCommerce-based ticket sales are no longer being supported through our plugin. This functionality has moved to KORONA.events, please see this link for setup information. Original setup information is left on this page for legacy purposes. KORONA’s WooCommerce integration uses an external point of sale to link accounts. This point of … Read More
The Handheld Inventory App allows you to process stock receipts, stock adjustments, store orders, dispatch notifications, count inventory, or scan for product information. Sidebar Menu If you click on the ≡ icon, you will be redirected to the app’s sidebar, which gives you the same options as the dashboard. Here, you can update the app … Read More
“Cloud Update” “The update will be performed Mon, 12/16/2019 01:00 AM PDT“ While the cloud update is being performed the back office might not be accessible for up to 2 hours. This update will take place during the early morning hours after midnight Sunday on Monday. List Sorting Whatever sorting filter applied to an inventory … Read More
Here are some things you should check if your order recommendations are not working. If you want more information on how to check these, please visit these helpful manual pages:
Selecting this option and activating it for the point of sale requires the customer to enter a signature on the customer display before processing a transaction. E-Signatures or Digital Signatures To enable, navigate to Settings > POS Profiles. Under the field POS Settings there is a Capture Digital Signature option. Select the option and Save. *Note: … Read More
Selecting this option gives the customer the ability to receive a receipt via email. The customer simply scans a QR code and is redirected to enter their email. *Note: If receipts aren’t being emailed, click your username in the top left and go to My Company Data. Ensure the section that says “Email Alias” is … Read More
If your labels are printing blurry or low-quality when using Firefox, you may have to manually change your printer’s Quality setting. To find these settings:
Promotions Not Working One of the first places to look if your promotions are not triggering as expected is in your product setup. Navigate to Inventory > Products and check to ensure each product under the additional information box has Is Discountable checked and saved. If this box is not checked, the product will not … Read More
Navigate to Inventory > Products. Then, select the product to which you would like to add a supplier. Under Suppliers, click the Add button towards the bottom of the product page. You will need to fill in a few pieces of information. First, select the supplier you wish to add and enter an order code, description (optional), container amount, item price, and container price, then click Confirm. … Read More
© 2025 COMBASE USA. All Rights Reserved.