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Printing is deactivated but the POS still prints receipts.

The printer icon is gray, so printing is turned off but some receipts still print: Deactivating the printer from the POS is only for normal transactions. Reprints and voided transactions will print no matter what. When the receipt printing is disabled, automatic receipt printing will also occur in the following cases: Balance Reports End of ...

Toggle Automatic Receipt Print

Description: The POS function is called "Toggle Auto Receipt Print" and is used to enable or disable the auto receipt print option. Usually you will not need to set up a button for this feature since cashiers have the option to toggle the receipt print by using the little printer icon in the status bar.  However, ...