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Is my Genius Device Connected to the Network?


1) From the Genius splash screen, press the ‘0’ key 3 times on the keypad.

2) Using the keypad, type the password, then press Enter (green button).

Note* The default password is 9416557, if this is not correct please contact your provider.

3) Look for the “TEST” button on the device’s screen and touch it. If it says “Passed” you are good to go. If it fails, the maintenance procedure will need to be done to re-initialize the device.