You can create table layouts with the Korona Back Office for use with your POS Terminals inside your restaurant. You must have the Korona.Food package for this menu to be available.
Creating a Table Overview
To access this, select the Hospitality tab and click on Table Overviews from the drop-down menu. You can also use this screen to edit current table layouts you already have set up.
Click on the +New button at the top of the screen. You will be taken to the edit table overview screen.
Here, you can set up your dining room layout by dragging and dropping the table(s) you would like to use in your layout.
At the top of the screen you will see that you also have an overview and a field that allows you to give a name for your table layout.
Once you place one on the floor, you will need to assign that table a number. That number will be used as the order number when you go to pull up their receipt when they are ready to pay.
Rotating the table is as easy as right clicking and selecting “rotate” from the context menu.
To save your table overview, click on the Save button at the top of the screen.
You can click any table once its on an overview to re-assign the number at any time, you can also rotate from within this menu.
Once that is done, you activate this layout by going into Sales > Points of Sale. Select the point of sale you wish to have the table overview displayed on.
Once you have the POS selected, go to the Table Overview field and select the table layout you wish to use. Once it’s selected, click on the Save button. You will also need to do the same to the POS Terminal; synchronize it so it displays the layout.
*Note: You may only associate one table overview layout with one POS at a time.
Viewing a Table Overview from the Point of Sale
You and your cashiers can access the table overview screen from the point of sale terminal. To do this, you will need to have the Table Overview button placed on the terminal. Please see our manual page on creating pos buttons for more information. Tap on the table overview button. You will be taken to the table overview screen where you can view your created layout as well as any tables that have assigned orders. Tables that have orders assigned to them will appear highlighted on the screen.
Table Service Intervals
With Korona, it is possible to determine the amount of time that can be spent on a specific table. This is done by setting the Table Service Interval timer in the back office. The table service interval determines the amount of time between two serves by the waiter for one table. Once this time has passed, the table will appear highlighted in the table overview screen on the Point of Sale terminal.
Using the Order/Table Number Required setting will specify whether the cashier is forced to assign a table before ringing any items, i.e open the table layout by default instead of a blank receipt.
You can set this interval timer by navigating to the point of sale profile screen. Go to Settings > POS Profiles and select the Profile you wish to set the time for. Once you have set the time, click Save. Remember you will need to Retrieve Master Data and then Restart the Point of Sale for these changes to take effect.
Once that’s done, you can select a table you wish to assign the order to. In this example, we are using table 10. Table 10 is given it’s order. Once the order is set up, select Park Receipt…and the timer starts. The timer here has been set 10 minutes. After 10 minutes has gone by, the table will turn yellow. If the table is allowed to go another 10 minutes without any intervention, the table will turn red.
*Note: Anytime you open the receipt the timer re-starts.