EMail SupportWindows Support / Mac Support Support-Hotline: +1 (702) 997-7672

(emergency support 24/7/365 | user help Mon - Fri 8AM - 6PM PST)

Quick Start – Data Transfer from Back Office to POS

1
Nov

Transferring Data from The Back Office to the POS Terminal

Now that you have everything set up in the back office, you are ready to start testing configurations. Before you begin testing, you will need to synchronize your data with your POS Terminals. This is known as Retrieving Master Data. Follow the steps below to learn how to Retrieve Master Data on each of your Point of Sale Terminals.

Progress Towards Completion

Transferring Your Data to the Terminal

In Korona, any change you make in the back office will need to be download to the terminals.  This includes but is not limited to product changes, configuration changes, price changes or promotions.  The point of sale will download back office changes automatically with every restart. It will also automatically download changes after generating an end of day statement.

In most cases, this means that the point of sale will refresh its data at least once a day.  Sometimes, you might need to download your changes immediately.  You can make the POS download back office changes immediately by using the “Retrieve Master Data” function.  By default, you will find a button for that under function tab 3.

Please Note: If you make changes to any of the following settings, you will need to restart the POS Software after you retrieve master data.

  • Peripherals such as printers, cash drawers or customer displays
  • Payment terminals or payment services
  • POS profiles

Normally, button changes do not require a POS restart. However, if button changes are not applied after you retrieve master data, try restarting the POS software.