EMail SupportWindows Support / Mac Support Support-Hotline: +1 (702) 997-7672

(emergency support 24/7/365 | user help Mon - Fri 8AM - 6PM PST)

Charge Accounts

6
Jul

Charge accounts are commonly used when 2 or more businesses are joined at a physical location and are intertwined in business dealings. Charge accounts may be also used in the event a business wants to provide their customers with an ‘In House’ credit line.

To set up a charge account in the back office first you must create the Prepaid Card that will carry a credit balance to do so navigate to Sales> Prepaid Cards. Click New. On the Create Prepaid Card dialog box you may enter in the Amount, Comment, and Card Number if desired (none of the fields are mandatory). Once done, click Create and Save.

Next, you will need to apply a credit limit to that customer. This customer may be an individual or a partnering business. To set up the credit limit for your customer navigate to Sales > Customers. Select the customer you wish, If one does not exist click New. On the right-hand side of the page under the Customer Information box, Select the newly created Prepaid Card from the corresponding drop-down menu. Next, Enter in a Credit Limit for that card. Once done, click Save. This charge account should now be ready for use at the POS.

To locate transaction on a specific card simply navigate to Sales > Prepaid cards and select the prepaid card you wish. All transactions related will load. You may also add or subtract value for the card simply by using the +Add button. To subtract money simply add in a negative amount.

Create Payment Method

Next you will need to create the Payment Method to be able to use the prepaid cards at the POS. Navigate to Settings > Payment Methods. Click New. Enter in a Name, and Select a Currency. From the Payment Services drop down select Korona Prepaid. For Processing type you may choose Default (manually enter in card numbers at the POS), or you may select Credit (amount will prompt on your credit card machine for a swipe). Once done click Save.

 

Apply Payment Method

Now the payment method must be added to the POS for use. To do so navigate to Settings > Button Configurations. Navigate to the payment layout and add the button there. Click Add Function > Payment method > Korona Prepaid to learn more on creating POS buttons please visit our create POS Buttons/ Button Configuration manual page. Once done click Save. You will need to Retrieve Master Data at the POS as well as Restart the POS machine/Client.

 

Pay Back Credit Limit

At the POS, press the Gift Card Button. Then swipe the card or enter the number for the Prepaid Credit Limit Card and press Enter, then Apply. You will now be prompted to enter the amount they wish to pay back on their Credit Limit. Enter the amount, press Enter, and then total out the transaction as if they were making a purchase.

*NOTE: A customer may increase their credit by paying over the amount you have set their limit at.