General

The Basics: Manual POS Training

Below are “The Basics” you will want to cover and understand when using the KORONA POS. Most of these categories ...

The Basics: Employees

Cashiers/Cashier Roles Cashiers are login accounts of the front end or the POS itself. Their roles determine what permissions they ...

The Basics: Promotions

Couponing Promotions Here, you will have all of your promotions, discounts such as veteran discounts or promotional discounts such as ...

The Basics: Sales

Listed below are the main areas you will want to be familiar with in the Sales section of your back ...

The Basics: Inventory

Commodity Groups/Sub-Commodity Groups Organizing products into groups simplifies inventory management and reporting. As you see below, we have a well-established ...

The Basics: POS Use

Starting Balance To input your starting balance at the beginning of your day, navigate to the Number 3 sidebar tab ...

Dealing with Charge Backs

The major credit card companies (MasterCard, Visa, American Express, and Discover) no longer require signature for purchases, thus a signature ...

Windows Troubleshooting

KORONA POS only works with Windows 10 and above. Printers Things to check when troubleshooting a printer: If no, double-check ...

Transfer Items Between Receipts/Orders

This function allows cashiers to transfer items between parked receipts within KORONA POS. Configuration: To utilize this functionality you will ...

Vouchers

Vouchers is an additional package that can be added to your Korona CLOUD account. Vouchers work similar to how most ...