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Genius Terminal Setup

28
Nov

In addition to the PAX terminals, Korona is also capable of working with the Genius provided by Cayan.  This guide will walk you through the process of setting up your Genius with Korona.

Getting the Genius Terminal IP Address

Before you begin working in the cloud, you will need to hookup the Genius device and get it operational. If you have not done so already, connect it to its power adapter and hook it up to an ethernet cable.

When it finishes booting up, press the 0 button three(3) times. When prompted for a password, enter the default administrator password that came with the device and note the IP Address. The IP Address will be in the format of ###.###.###.### where the # will be a number. You will use this number tell KORONA where the device is.

Adding the Genius to the Device Profile

Now we need to tell Korona that this device exists. Begin by going to the POS Profile settings page by navigating to Settings > POS Profile and selecting the Profile that you wish to add the Genius too. Scroll down to Devices and click on Add Devices. In the box that appears, set the Type to “Credit Terminal” and the Device to “Genius Credit Terminal” using the drop-down menus. Then click on the OK button to finish adding the device.

In the new Credit terminal box, verify that the driver drop-down has “Genius Credit Terminal” selected. In the Port field below that, select “Network” from the drop-down menu.

You can link the IP Address that you noted earlier here as the Default Value of the Port Parameter or assign it a Variable. You can read more on Device Configuration Variables here.

Finally, locate and expand the settings section, leave the Terminal password field as is. You will need to enter the SiteId, MerchantKey, and MerchantName as provided by Cayan. This data will always be in the Value instead of a Variable as it will be the same for all devices, unlike the IP which can differ.

NOTE* This information MUST be exact or the terminal will NOT work.

Genius has a feature that allows for the device to display line items on the terminal as they are added in Korona. Should you wish to turn this feature off, go to the device settings and click on Add Parameter. In the box that appears add the parameter lineItemDisplay in the Key field, in the Value field enter false. Click on Confirm to add the line.

When you are done, click on the Save button at the top of the screen. We will now create the payment method for your new Genius device.

Creating the Payment Method

First, navigate to Settings > Payment Methods. Next, click on the New button to be taken to the payment method creation screen. Give the payment type a Name and choose a Currency. In the Payment Service field, select “Credit Terminal” from the drop-down menu.

With the Genius, you have a variety of service parameters you can enter in. Service parameters are advanced options that you can use with the terminal. Here is a list of available parameters:

  • add_value – This allows you to add money to gift cards.
  • balance_inquiry – Use this value if you want to have the ability to check gift cards.
  • keyed – If you want to be able to enter in credit card numbers manually use this option.
  • keyed gift – Use this option if you want to be able to enter gift card numbers manually.
  • tip– If you want customers to enter tips on the Genius, put “tip” in the service parameter.

Note* Cayan will need to enable this functionality for the tip prompt to appear on the Genius. For tips added at the POS, select Pre-Auth / Post-Auth from the Processing Type drop-down menu.

ALSO NOTE* Some of these options are meant for advanced users and may require additional configuration to use. If you have any questions, please contact support.

Now, locate the Processing Type drop-down and set it to “Default” If you wish to be able to process returns or refunds, you will also need to tick the “Change Due?” checkbox.

When you have finished creating the new method, click Save.

We now need to be able to use our new Genius at the Point of Sale terminal. For this, we will need to create a button.

Creating the Credit Button

Begin by navigating to your button configurations screen by navigating to Settings > Button Configurations. Select the configuration you wish to edit. Next, click “Button Layouts” at the top of the screen. In the list that appears, select the “Payment” Layout.

In the layout, select an empty space and use the boxes to the left to name and format your button. In the functions box, click on “Add Function” In the box that appears, set the type to “Payment Method” After that, click on the save button at the top of the screen.

Finally, on the terminal, select Retrieve Master Data. When it is done downloading the data (Indicated by a grey cloud with arrows disappearing), Restart POS Software. Your terminal is now ready to process credit cards with the Genius Terminal.