Checks for any errors occurring during cashier balances and allows for a manual completion of missing balance statements. For more on reviewing Balance statements you can refer to our Balance Statement manual here.
To view the Difference Check report navigate to your Evaluations tab. If you don’t see it there you will need to Edit Menu Entries. This report may be filtered by Org. Unit, Point of Sale, Cashier, Date.
Once you have made your desired selections click Update at the top of the screen. The report should load and list the POS devices, Cashier, Z-count Difference, Expected Total vs Actual Total, Gross Revenue vs Net Revenue, and Date and time of the first receipt vs the Last receipt.
Clicking the (+) next to the POS names will give the option to complete the selected missing balance. Once you have chosen the option a “Complete missing balance“ text-box will appear. Choose the Point Of Sale, select a cashier, date, and z-count and click Create. You will be taken to the Edit Balance Page. here you may adjust the Actual balance and put in any Comments. Once done click Save and exit.
There are a few different color highlights on this page and their meaning are as follows.
(Green) it’s all ok, no differences. (Yellow) differences between actual/expected total. (Red) within the date range, there is no balance in the system for receipts. (Purple) within the date range, there are no receipts in the system for balance.
Finally, this report may be exported via Excel or PDF simply by selecting one from the top of the page.