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Category General

30
Apr

Stock History

Stock History Report The Stock History report is useful in determining the inventory history of a certain product. If you need to try to figure out, when something was received wrong, or had an incorrect cost etc, this would be the most ideal tool. To view your Stock History report navigate to Evaluations > Stock History. ...
26
Apr

Suppliers

Create Supplier To create a supplier navigate to Inventory > Suppliers. Click on +New and the create supplier page will launch. The number field self-generates but you can manually change it. Name the supplier and add any additional supplier information you may need, and then once you are done click Save. *Note: On the supplier you can now enter the delivery ...
26
Apr

Customers

Creating Customers (Back Office)  To create customers, start by navigating to Sales > Customers. On the Customers screen, there will be an overall count of customers you have created. Click on +New. You will be taken to the Create Customer page. Here you are required to, at minimum, enter the customer's last name and select a Customer ...
6
Apr

Invoices

When taking and fulfilling customer orders, a method of invoicing is needed to collect payments. With the Korona Invoicing package, users have the ability to generate invoices manually, as well as from offers, delivery notes, customer orders and rentals  The menu for your invoices can be accessed by navigating to Invoicing > Invoices. Once you are on that screen, any ...
12
Feb

Manually batching Credit Terminal Devices

You may want to manually batch your PAX S300 for a variety of reasons. Typically the devices are set to automatically batch at a certain time. These procedures can help you if you need to perform one outside of those normal circumstances. Batching your PAX S300 Access your PAX Device’s administration menu by pressing Func ...
3
Jan

Receipt is not displaying properly on Point of Sale

If you load Korona on a tablet, the receipts prices may be cut off from the preview. This is because the display size of the fonts being set too high. To fix this, you will need to access your font size settings and decrease the size of your fonts. The following guide will take you ...
8
Nov

Organization Comparison

Korona offers you the ability to do a comparison of all the Organizational Units in your account. To determine things like products, assortments, sales differences, opening time differences, among other data points. Viewing an Organization Comparison Report To view the comparison report, go to the Organizational Unit Overview screen. This is done by going to ...
5
Oct

PAX Communication Error

If the PAX has been working previously try performing the following steps before changing any settings: Retrieve Master Data/Restart the POS On screen 3 you should have 'Retrieve Master Data' and 'Restart POS' buttons. After you do both, cancel the first receipt. It's possible your PAX device changed IPs and this will enable the POS ...
4
Oct

Production Types “Print & Activate Tickets”

The Print & Activate Ticket production type is ideal for when you are selling your tickets to your customers. They can be printed and activated from the Point of Sale Terminal. Keep in mind, this has nothing with kitchen tickets. For that, you should use the production type "print" without the ticket activation. Creating and ...
4
Oct

Payment Methods

Payment methods are the various ways customers pay for their products or services. The common methods are cash, check, credit or debit cards. Creating Payment Method Korona allows you to set up multiple payment methods as needed. It also offers the ability to customize the payment methods for your business needs. To access your payment ...
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